At Cheap Clad Fine Store, we want you to love your trendy finds as much as we do! If something isn’t quite right, we’re happy to help with returns or exchanges within 15 days of receiving your order.

🌟 Fashion Tip: All items must be unworn, unwashed, and in original condition with tags attached for returns. We inspect every return to maintain our quality standards.

How to Initiate a Return or Exchange

Step 1: Contact Us

Email our customer care team at [email protected] within 15 days of delivery with:

  • Your order number
  • Item(s) you wish to return/exchange
  • Reason for return
  • Whether you prefer refund or exchange

Return Request Template

Subject: Return Request for Order #[Your Order Number]

Email Body:
Hello Cheap Clad Fine Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]).

Item(s): [List item names and quantities]
Reason: [Size issue/Color difference/Quality concern/etc.]
Preference: [Refund to original payment method/Exchange for [specific item]]

Please let me know next steps.

Best regards,
[Your Full Name]

Step 2: Wait for Approval

We’ll respond within 2 business days with return instructions and your Return Authorization Number (RAN).

Step 3: Package & Ship

Securely package the item(s) with the original tags attached and include your RAN. Ship to:

Cheap Clad Fine Returns
150 Meadowview Street
Marshfield, US 02050

Refund Processing

  • Timing: Refunds are processed within 5 business days after we receive and inspect your return.
  • Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal).
  • Shipping Costs: Original shipping fees are non-refundable. Return shipping is the customer’s responsibility unless the return is due to our error.

Exchange Policy

  • Exchanges are subject to product availability.
  • If your desired exchange item is out of stock, we’ll issue a refund instead.
  • Price differences will be charged/refunded as needed.

Non-Returnable Items

To maintain hygiene standards, the following cannot be returned:

  • Tank Tops & Leggings: Due to their close-to-skin nature, these intimate apparel items cannot be returned unless defective.
  • Final Sale Items: Any items marked “Final Sale” at purchase.

International Returns

Customers outside the U.S. are responsible for:

  • Return shipping costs
  • Any customs fees or import taxes

Note: We recommend using a trackable shipping service and keeping your receipt until your refund is processed.

Damaged or Wrong Items?

If you received a damaged or incorrect item, email us immediately at [email protected] with photos of the issue. We’ll arrange a free return and expedite your replacement!

💛 Our Promise: We stand behind our affordable fashion and make the return process as smooth as possible. Your satisfaction is our top priority!

Questions? Contact our friendly team at [email protected] – we’re happy to help!

The Cheap Clad Fine Store Team